Legal

Privacy
Policy

Effective as of January 1, 2026

This Privacy Policy describes how Vulkan Prime (operated by EXL Business Consulting LLC) collects, uses, and protects information when you visit vulkanprime.com. We are committed to handling your personal information responsibly and transparently. By using our website, you acknowledge the practices described in this policy.

01
Information We Collect

We only collect personal information when you voluntarily provide it to us, such as when you submit an inquiry through our contact form. The information we may collect includes:

  • Your name and company name
  • Your phone number and email address
  • Details about your project or equipment needs
  • General location or operating region

We collect this information by fair and lawful means, with your knowledge and consent, and only to the extent necessary to respond to your inquiry or provide you with requested information.

02
How We Use Your Information

The information you provide is used solely to respond to your inquiry, follow up on a conversation, or deliver information relevant to your equipment needs. We do not use your information for unsolicited marketing, and we do not sell or transfer your data to third parties for their commercial purposes.

We may also use aggregate, non-identifiable data to understand how visitors interact with our website and to improve its content and structure over time.

03
Data Retention

We retain personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Once that purpose is fulfilled and no legal obligation requires us to retain the data, it is securely deleted or anonymized.

You may request deletion of your information at any time by contacting us through the form on our website. We will respond to all such requests within a reasonable timeframe.

04
Information Security

We protect the information we store using commercially reasonable measures designed to prevent unauthorized access, disclosure, copying, use, or modification. These measures include secure data storage practices and restricted internal access to personal information.

No method of electronic transmission or storage is completely secure. While we take data protection seriously, we cannot guarantee absolute security. We encourage you to contact us promptly if you believe your information may have been compromised in any way.

05
Information Sharing

We do not share, sell, or disclose your personally identifiable information to third parties except in the following limited circumstances:

  • When required by law, regulation, or a valid legal process
  • To protect the rights, property, or safety of Vulkan Prime, our clients, or the public
  • With service providers who assist in operating our website, subject to confidentiality obligations

Any third-party service providers we engage are permitted to use your information only to the extent necessary to perform services on our behalf and are required to maintain its confidentiality.

06
External Links

Our website may contain links to external websites that are not operated or controlled by Vulkan Prime. We have no control over the content, privacy practices, or policies of those sites and accept no responsibility for them.

We encourage you to review the privacy policy of any external site you visit before providing any personal information. The presence of a link on our site does not constitute an endorsement of that site or its practices.

07
Your Rights

You have the right to refuse our request for personal information. If you choose not to provide certain information, we may be unable to respond to your inquiry or provide the service you are requesting. This will not affect your ability to browse our website.

You also have the right to request access to the personal information we hold about you, request corrections to any inaccuracies, or request that your information be deleted. To exercise any of these rights, please contact us through the form on our website.

08
Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the effective date at the top of this page.

Your continued use of our website following any changes to this policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we protect your information.

Questions About This Policy

If you have any questions about how Vulkan Prime handles your personal information or this Privacy Policy, please reach out through the contact form on our website. We are committed to addressing your concerns promptly and transparently.